User Data Deletion Instructions

Overview

BloodPulse respects your right to control your personal information. In compliance with Facebook / Meta Platform Terms and data privacy best practices, users who have registered an account or authenticated through Facebook, Google, or direct email may request deletion of their account and associated data at any time.

To prevent fraudulent or malicious deletion of donor records, deletion requests are handled through verified support processing:

1. 1
   Submit a Deletion Request

   Send an email to our project support team at bloodpulseph@gmail.com with the subject line: BloodPulse Data Deletion Request.

2. 2
   Provide Account Identification

   In your request, please specify:

   • The registered email address associated with your BloodPulse account.
   • Your full name as provided during registration.
   • The sign-in method used (e.g., Facebook Login, Google Sign-In, or Email/Password).
3. 3
   Complete Ownership Verification

   To safeguard against unauthorized account destruction, our support team will reply with a verification prompt to your registered email address. You must confirm ownership from the email address linked to the account.

4. 4
   Processing & Confirmation

   Upon successful verification, your user profile, social login linkages, credentials, and identity verification artifacts are permanently deleted. You will receive a final confirmation email once processing is complete (typically within 15 to 30 business days).

If you used Facebook to log in to BloodPulse, you can remove BloodPulse's permissions directly from your Facebook account at any time:

1. Open Facebook and go to your profile Settings & Privacy > Settings.
2. Navigate to Apps and Websites.
3. Locate BloodPulse in the list of active apps.
4. Click Remove to disconnect your Facebook account from BloodPulse.

While we permanently erase user profile details, credentials, and stored verification documents, certain technical and historical records cannot be immediately deleted where retention is necessary:

• Clinical & Donation Records: Historical blood collection units, testing outcomes, and donation logs associated with patient safety and blood inventory audits must be preserved in accordance with healthcare regulations.
• Security & Fraud Prevention: Anonymized cryptographic hashes or audit trails may be retained to prevent identity fraud, duplicate person registrations, and abuse of the donation platform.
• System Backups: Residual copies in automated encrypted database backups are overwritten according to our standard backup lifecycle.

If you require assistance or have questions regarding your personal data, reach out to our team: